I used to be on keep with reservations several instances for pretty lengthy periods of time. One AA reservations and 1 agent told me it could Value me an additional $189.00 to fly out next early morning then mentioned that flights were being booked up coming day.
consumer service agent from the “technologyâ€/World-wide-web team named lisa actually HUNG UP on me After i was chatting. i’ve under no circumstances had such a very poor expertise right before. she was particularly impolite prior to hanging up.
I'll commence by saying that I have skilled the worst flight working day with regards on your airline. To start with I was delayed around an hour on account of “temperatureâ€, when it absolutely was Sunshine shining at the departure and arrival airport. 2nd, I was moved to a third flight on account of my delay I skipped my relationship by two minutes. Third, when boarded within the 3rd flight, we sat in the gate for 2 hrs due to “weather†once again. When they deplaned that flight, resulting from anticipated two hour for a longer time delay, I got moved to the fourth flight.
I am so amazed by Tracy Miller from the reservations department. I unintentionally booked a flight to the wrong locale and was freaking out, and she or he labored with me to not just get me to the right desired destination but will also found the same value.
In lieu of a repeat of this, It appears the weather conditions need to be viewed nearer. There is certainly as of now a eighty% probability of rain, storm, attainable twister outbreaks.
The entire crew staff was pleasant , but this man went past the roles expectations and must be praised and acknowledged. I’m also joyful we receive a snack once more.
Our flight from Greenville, SC to Dallas arrived by the due date but we have been necessary to remain within the plane on tarmac for nearly ninety minutes resulting in lots of to miss connecting flights. AA screwed up once again–no person pleased with remaining handled like cattle; you haven't appreciated your buyers.
I will say she(AA) observed a afterwards flight for me on A further airline,which I so appreciated,but she definitely might have a lot more enjoyable in dealing with me.
I booked and paid out for our vacation for journey March 10, 2016. These tickets were not cheap And that i could have applied miles. As I booked the vacation early and there seemed to be a lot of Organization Seats, I had been confident that we would manage to use my Upgrade. In fact, I had been informed there was nobody booked in Small business look at this web-site and it “seemed very good†for an enhance.
no. 0012309351902 from SNA to DFW. I was issued upcoming flight passes good for a year. I'm writing to ask for you waive the $two hundred transfer charge when I am able to make use of the passes.
This agent was away from line and disrespectful. There was NO reason behind her Mind-set, specially when there was NO line and a number of agents standing on the counter like they have been All set and equipped to aid. Janet Ault
I traveled lately on your airlines and seasoned a irritation on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Operating and since of my bronchial asthma it had been sizzling And that i felt amusing.
The flight crew automatixallu made me Check out my bag even though thier have been numerous open overhead bins. See connected flight info. It might be awesome whenever they crew did bot saw it wasnt thier fault and dont blame them.
It may be a glitch for you but it surely signifies that I've to face in a long line and that is extremely painful with a knee cap which has been damaged.