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My husband And that i have been booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. On the working day we were being to depart, Our flight #4378 was cancelled resulting from no crew. We were being booked for afterwards flight #5738, costing us a half working day of vacation. The next flight was then cancelled due to servicing difficulty. Many possibilities had been provided but absolutely nothing that might get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Times Square at $317 an evening which were non-refundable as it absolutely was below 24 hrs. We ere supplied a flight to Dallas that might get us from Pensacola late but provided that we drove one hour absent to Fort Walton Seaside airport. We took it, obtained in late and left soon after 4 hrs rest the following day. That Price tag us yet another $177.00 in resort charges. My spouse’s luggage hardly ever arrived in Dallas as we ended up promised it will- mine took more than an hour to locate mainly because it wasn't to the carousel with the rest of the flights luggage, We bought into NYC a day right after our honeymoon was to start out, with plenty of worry and value.
I was delayed on Monday feb 15th two times right before staying cancelled and bumped to Tuesday. Whilst I was pissed off I comprehended. Then at ten:30pm I get yourself a text expressing my Tuesday flight was cancelled until eventually Wednesday.
I've normally been a faithful purchaser to AA and do not imagine any of your consumers really should be addressed On this fashion!
Clients who desire to go with or complain to American Airways can contact the company Place of work at:
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To date you've designed us get rid of 24 hours of our trip We work hard for time without work get the job done and within your days have led to us reaching our location Just one Complete Working day Later on. Not a glad shopper and will spread the term.
The website would not do the job. Whichever tab I select on the positioning doesn’t do the job. I desired to Check out Website the position of my flight and possibly reserve An additional a single but very little functions.
I used to be stunned to see that American Airways isn't going to allow for people with tiny young children board the aircraft to start with. This is certainly a regular for nearly all Airways. I had been traveling with my mom, partner, and 4 thirty day period previous son. I questioned the 3 african american ladies guiding the desk if I used to be in a position to broad the aircraft early.
At check in for flight 2356 my bag was considered by staff as outsized. Positioned in dimensions Check out & was 1 inch to tall . My gripe- my partner with similar bag wasn't ( diff color) asked to dimension Test. noticed several of course way too tall baggage past Verify pt. your dropping $.
Stranded in San Diego, CA. Tried to connect with shopper relations amount, but web page lists the identical quantity as cargo range. Is this in order to avoid cellphone phone calls. Waited about two several hours for the return simply call from reservations.
Buyers can also American Airways shopper service through the e mail detailed in this article: . We obtained an automated response within just a couple of minutes, even so the correspondence did not address our concern.
Just crafting to let you realize inspite of The problem in getting to my place on March two, 2016, plus the disappointment I'd With all the scheduling from you, I was very happy with the workers at Charlotte, North Carolina. Everything I arrived in contact with had been most helpful and kind.
rosity to us shareholders. Management and all staff of AAL are definitely performing an awesome career, reflected while in the continuous rise of